A human-made pile of rocks raised for a purpose, including as trail markers to guide a path.
The goal at Cairn UX is to teach the building blocks of great research, to provide a clear path to product decisions.
Create and deliver custom training to empower anyone to do research. This can include product, design, other insight teams, or your contact centre.
Provide ongoing senior research support for a junior research team or teams of one.
Provide strategic direction for special projects and initiatives, including standing-up a research team or operations system at your organization.
Support research democratization efforts, freeing up your research team to focus on strategic initiatives.
Operations: The tools and processes you use to run your research is the foundation of all good research.
Methodologies: Once you're set up to recruit for, conduct, and store research, you need the skills to select, prepare for, and run research studies.
Strategy: But we're not stopping at just running studies and collecting insights. The final piece is working with the users of research to ensure it has impact.
Looking for support in evolving your insights practice?